Free delivery for purchases over €120 in France and over €200 in Europe
Discover our Olow accessories at reduced prices. Perfect for completing your look in style without breaking your budget. Don't miss this opportunity to get our unique accessories at great prices.
For orders over €120, delivery in France is free.
Returns are free from France thanks to our prepaid label.
Shipping cost
Collection points: €5
Home delivery with signature: 7.5€
Free delivery for orders over 120€
Delivery time
2-4 working days
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Italy, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Ukraine.
Shipping cost
Home delivery: €9.5
Free delivery for orders over €200.
Delivery time
4-7 working days
Andorra, Belarus, Croatia, Iceland, Monaco, Norway, Russia, Turkey, United Kingdom, Switzerland.
Shipping cost
Home delivery: €18
Free delivery for orders over €200
Delivery time
5-8 working days
You have received your order but the product does not suit you?
You can return your products within 15 days of receiving your package, for any order.
For the festive season, the deadlines are extended to 30 days.
The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.
How do I return my package from France?
Return shipping from France is free via Mondial Relay.
To return your parcel, it is very simple :
How can I return my package (International online returns)
International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)
To return your parcel, it is very simple :
Want to make a return request with a guest account?
It's very simple : Send us a message via the “Contact us” link in the footer of the home page of the olow.fr website. Select “Customer Service” then indicate your order reference, the items you wish to return and whether you wish to request a refund, credit note or exchange.
How long does it take to get my money back once my package has been sent?
Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.
Is it possible to return my item in the shop?
No, for all internet orders, returns can only be made to the address mentioned below.</p
Stock AZ-OLOW
Rue du Nauron,
79180 Chauray
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What can I do if my item has a defect?
We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by the "Contact us" link at the bottom of our site page.
