A Song to Bring You Home

2 MN

A Song to Bring You Home

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England is such a small island, that may be why there is such a yearning to escape.

For as long as I can remember, our family has always been on the road. At twenty years old, we travelled all over Europe, Asia, South and North America. Back home, in England, there are no canyons, no Salars, no geysers or mountains, no volcanoes or deserts, nor any of Mother Nature’s other whims we encountered around the globe. The changing of the seasons here happens with a little less passion than abroad, where the metamorphosis from autumn to winter is stoic and full of drama. In England, there are only nuances. In summer just like in winter, the whole country is embalmed in mist and fine rain lace.

 

But beauty is elsewhere. It’s found in the little things. The smell of earth and the campfires, ducking for apples and warm cider, the arabesques of hedgerows, the bluish mist hanging from the mornings. In foreign lands, nature is bold and defying; in England, it is fertile and full of enigmas. The morning dew forms pearl necklaces amongst the spider webs, a ray of sunlight brings euphoria, the melancholy of winter hangs around all year round. It’s the true maternal land, a wild world where we abandon ourselves unrestrainedly because we know it to never be too harsh or thwarting. It’s childhood and the love of being home. The rest of the world has its summers and oceans, but this bohemian, here, is my all.

Kamila & Isabela K Stanley

Interview réalisée par Valentin Porcher
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Free delivery and exchange offered

Free delivery from November 24 to December 24 for France and European Union countries. 

And until Christmas, take advantage of free exchanges and returns for 60 days.

Prices and delivery times

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

2-4 working days

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Italy, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Ukraine. 

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

4-7 working days

Andorra, Belarus, Croatia, Iceland, Monaco, Norway, Russia, Turkey, United Kingdom, Switzerland. 

Shipping cost

Home delivery: €18

Free delivery for orders over €200

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

Until Christmas, take advantage of free exchanges and returns for 60 days. 

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very simple : Send us a message via the “Contact us” link in the footer of the home page of the olow.fr website. Select “Customer Service” then indicate your order reference, the items you wish to return and whether you wish to request a refund, credit note or exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned below.</p

Stock AZ-OLOW
Rue du Nauron,
79180 Chauray

>

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by the "Contact us" link at the bottom of our site page.

Desperately Seeking Susan
Forgot your password ?
Need help?

Free delivery and exchange offered

Free delivery from November 24 to December 24 for France and European Union countries. 

And until Christmas, take advantage of free exchanges and returns for 60 days.

Prices and delivery times

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

2-4 working days

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Italy, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Ukraine. 

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

4-7 working days

Andorra, Belarus, Croatia, Iceland, Monaco, Norway, Russia, Turkey, United Kingdom, Switzerland. 

Shipping cost

Home delivery: €18

Free delivery for orders over €200

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

Until Christmas, take advantage of free exchanges and returns for 60 days. 

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very simple : Send us a message via the “Contact us” link in the footer of the home page of the olow.fr website. Select “Customer Service” then indicate your order reference, the items you wish to return and whether you wish to request a refund, credit note or exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned below.</p

Stock AZ-OLOW
Rue du Nauron,
79180 Chauray

>

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by the "Contact us" link at the bottom of our site page.

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