Once upon a time…

2 MN

Once upon a time…

 2_olow_birmanie_by_guillaumedesachy-1

Once upon a time, there was a 1,200-meter long teak bridge. It is said to be the longest teak bridge in the world, and what happens on it every morning is worthy of the greatest of fairy tales.

We have travelled across Burma from North to South, from East to West, and have been utterly amazed by everything we’ve seen until now, where we’ve just reached the town of Mandalay. To be honest with you, we’re not quite sure what Myanmar has got left in store for us, one final farewell gift.

We meet another image-lover from Singapore the day after we arrive. We exchange bits of advice and Burmese addresses and quickly realise we’ve both heard of this famous bridge that goes by the name U-Bein, located in Amarapura. The least that can be said is that neither of us knows how to reach it. All we know is we will need a motorised vehicle to reach it as it is situated more than 10 miles from Mandalay. We try to gather information from the locals and gradually come to the realisation that this expedition is going to be tricky!

4am, the alarm rings, we get up, quickly: a new adventure awaits! But this time, we are the sole pilots, we don’t have any messengers waiting for us like at the Taj Mahal. After 12 or so seemingly never-ending miles, wondering at every turn whether we are going in the right direction or not, we reach the so-called U-Bein bridge. But it doesn’t look like what we had in mind: it’s very far away and seems to be ever so small. It can’t be true: we’ve seen countless beautiful images of this place, there must be a way to get closer to it. We go around the Taung Tha Man Lake, which the U-Bein crosses, and finally reach one side of the bridge. It is still very dark out and we’re far from dazzled by what we see. As the first sunrays appear, I notice a strip of land in the middle of the lake that seems accessible by the bridge. With my tripod on my shoulder, I run across half the bridge, as I don’t want to miss the show about to unfold.

As I catch my breath, I am astounded by the painting unfolding before my eyes. We had been told that west of the bridge is a monastery, and that East of it is the town of Pyigyitagon. Since the beginning of our trip in South-East Asia, we have witnessed on countless occasions many beautiful things, but nothing quite as breath-taking as this.

After more than an hour spent gazing at so much beauty, we eventually leave this enchanted bridge, thinking that Myanmar could never cease to amaze us.

Interview réalisée par guillaumedesachy
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  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very simple : Send us a message via the “Contact us” link in the footer of the home page of the olow.fr website. Select “Customer Service” then indicate your order reference, the items you wish to return and whether you wish to request a refund, credit note or exchange.

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79180 Chauray

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What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by the "Contact us" link at the bottom of our site page.

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Free delivery and exchange offered

Free delivery from November 24 to December 24 for France and European Union countries. 

And until Christmas, take advantage of free exchanges and returns for 60 days.

Prices and delivery times

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

2-4 working days

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Italy, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Ukraine. 

Shipping cost

Free delivery from November 24 to December 24 

Delivery time

4-7 working days

Andorra, Belarus, Croatia, Iceland, Monaco, Norway, Russia, Turkey, United Kingdom, Switzerland. 

Shipping cost

Home delivery: €18

Free delivery for orders over €200

Delivery time

5-8 working days

Returns

You have received your order but the product does not suit you?

Until Christmas, take advantage of free exchanges and returns for 60 days. 

The items must not have been worn, washed or damaged and must be returned in their original packaging, in perfect condition for resale.

How do I return my package from France?

Return shipping from France is free via Mondial Relay.

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, all you have to do is stick your pre-paid label (provided at the time of delivery) on the package, insert the completed returns form in the parcel and drop it off at a Mondial Relay point.

How can I return my package (International online returns)

International return packages are at the customer’s expense (including cost of shipment by the chosen carrier, customs & duties, taxes, etc.)

To return your parcel, it is very simple :

  1. Go to “My account”, in the “My purchases” section,

  2. In the list of your orders, select your order,

  3. If your order is eligible for return, please tick each product you wish to return. If a product has been ordered in several copies, you can indicate the quantity to be returned.

  4. Indicate the reason for the return at the bottom of the order details and click on “Request a return”. You can track your return request in the “Returns” section of the “My purchases” section.

  5. Once your return request has been validated by our team, simply download the return form and place it in your package. 

  6. Send your package to the address indicated on the return form.

Want to make a return request with a guest account?

It's very simple : Send us a message via the “Contact us” link in the footer of the home page of the olow.fr website. Select “Customer Service” then indicate your order reference, the items you wish to return and whether you wish to request a refund, credit note or exchange.

How long does it take to get my money back once my package has been sent?

Refunds will be made within 10 days of receipt of your items and automatically to the account associated with the credit card used for payment or to the Paypal account used for payment.

Is it possible to return my item in the shop?

No, for all internet orders, returns can only be made to the address mentioned below.</p

Stock AZ-OLOW
Rue du Nauron,
79180 Chauray

>

What can I do if my item has a defect?

We take great care in the manufacture and finishing of our products. However, if you wish to report a manufacturing defect on a product, we invite you to contact our customer service by the "Contact us" link at the bottom of our site page.

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